SiliconExpert offers many solutions for all of your business needs. With every business comes very specific needs, so SiliconExpert offers various solutions such as cost management, supplier product intelligence, compliance advisory, part risk management, proactive lifecycle management and more. SiliconExpert also offers custom software solutions when your business needs cannot be bucketed into a specific solution.
FAQ Category: Professional Services
When did you start building your component database?
Our database has been constantly growing since SiliconExperts’ founding in 2000. We have been constantly growing since to include new components, features, data coverage, etc.​
How can SiliconExpert Professional Services improve my company’s workflow?
SiliconExpert’s Professional Services Offerings are a custom solution outside of standard subscription offerings that integrates with your existing compliance strategy.
Using custom data collection and intuitive software, data is analyzed unique to the problems your company faces on a regular basis. It’s a custom service designed to save you time and money by providing insights and ongoing updates that improve and direct your data initiatives. Professional Services from SiliconExpert caters to the information your teams need, whether privately or publicly available.
This Professional Services package comes complete with a massive, robust contacts database for parts and manufacturer information. Plus, it’s all managed and curated by the expert engineers behind our Supplier Engagement Team who collect data points from every manufacturer.
What does SiliconExpert Professional Services do with my data?
Typically, the customer would maintain ownership of their data and SiliconExpert is not allowed to do anything with the data unless explicitly specified by the customer.
What are the industries that can benefit from SiliconExpert Professional Services?
Consumer Electronics, Medical, Automotive, Transportation, Aerospace/Defense, Data Processing, Energy, Software.
What is the frequency with which my data will be reported?
Upon customer needs: Daily, Weekly, Bi-weekly and others.
How will SiliconExpert Professional Services use my current data?
SiliconExpert Professional Services will process all the customer documents for the information either published or not published on suppliers’ websites. Then, SiliconExpert configures a solution that can extract a customer’s Manufacturer Parts Number (MPN) from a variety of document types and display them in a correct and easy to read format.
SiliconExpert’s Professional Services will process the data extracted from the documents and compare it against SiliconExpert Latest database and make sure that the customer will have the latest and up to date data.
Tell me about the tool capabilities of SiliconExpert Professional Services.
SiliconExpert Professional Services Project Manager uses project management software that is a suite of tools that helps improve production teams’ efficiency. This includes software engineers who support the project needs by building custom tools and integrations with the customer environment.
Who can access my information?
Typically, a customer would maintain ownership of their data and SiliconExpert is not allowed to do anything with the data unless explicitly specified by the customer.
In which document formats does SiliconExpert Professional Services work?
Microsoft Word, Excel, PDF, CSV, and others–master parts lists come in many document formats. However, since the data comes from many sources, the result is a manual process of data entry that is timely and sometimes unreadable by different software.
Unfortunately, not all customers have an efficient software to manage their documents and a massive amount of compliance procedures to follow can be overwhelming. An effective data partner can make all the difference to make the document extraction process more reliable.
In cases of clients with needs on an international scale, SiliconExpert Professional Services will process all the customer documents for the information either published or not published on suppliers’ websites. Then SiliconExpert configures a solution that can extract a customer’s Manufacturer Parts Number (MPN) from a variety of document types and display them in a correct Full scale implementation, enhanced data services and dedicated support solutions for your business.