API is a background data exchange between SiliconExpert and a host tool. The data is brought into the host tool and handled in the background. SEConnect is a plug-in with a robust user interface that allows for the SiliconExpert experience embedded within the host tool.
FAQ Category: Platform Questions
What type of professional services does SiliconExpert offer?
Professional Services from SiliconExpert is a custom solution outside of standard subscription offerings that integrates with your existing business strategy and resources. Using custom data collection and intuitive software, data is analyzed unique to the problems your company faces on a regular basis. It’s a custom service designed to save you time and money by providing insights and ongoing updates that improve and direct your data initiatives.
SiliconExpert offers a wide range of support including but not limited to: data and document collection services, price analytics, integration services, compliance roll up reporting across all realms of compliance regulations, supply chain services and alert management. Check out the professional services page for more details.
How do I get a quote on new services?
Please contact the SiliconExpert team today to discuss your needs and build that quote.
How often are min. and max. lead times updated?
These parameters are updated on a weekly basis.
Where do you get the component data from?
From component manufacturers; either through a direct feeds or by collecting the publicly available information from manufacturers’ websites.
How often is average pricing is updated?
Average Pricing is updated on weekly basis.
What is the process is a part I need is not in the database?
It’s always recommended to open a ticket to our Customer support team in case of a missing PN/ data, Customer support TAT to respond is 24-48hrs
Are lead times updated daily?
Leadtime information is the manufactuer lead time data and updated on weekly basis.